Thursday, 31 August 2017

What to expect from a Channel Manager?

When searching for tips about what to have in a channel manager, there are too many different lists of features and tips. Each one is written by developers of the channel manager, mentioning their own features! But, what is the most important to see in a channel manager, in order to make your work better?

  • Check the performance, the speed of updating the channels, as well as the success
  • Correctly distribute room inventory and rates amongst the different channel, including the direct channel.
  • High Reliability should be the number one attribute of a Channel Manager, as it is at the heart of the revenue management strategy of the hotel.
  • Able to manage all of the information of the reservation/modification/cancellation, just in one place (client extra requests, credit card details, offers, etc)
  • Flexibility, for managing the channels centrally or individually
  • Certified connections with both the Booking Engine and the PMS 
  • Secure XML connection
  • Connection with all the OTAs the hotel work with and/or the leading OTAs on your targeted markets
  • Specific chain features (i.e: update all hotels rates in one click)
  • The number of connectable OTAs and, most importantly, make sure that those OTAs fit your strategy (niche markets)
  • Local distributors that can be very influential in specific markets
  • Easy-to-read rate grids
  • Intuitive design, allow the user to do its job easily, and correct!
  • Support, Support, Support!!!

If the above are the ones in your list, then contact our team to guide you and present you with the right tool for your property. At HotelAvailabilities channel manager (, the team is here to support you, have the best solution.

Monday, 28 August 2017

What is a channel manager?

As the name suggests, channel managers allow properties to efficiently manage the different online distribution channels that their property sells through.

Hotel channel management system provides essential features to help the hoteliers manage the online distribution efficiently and quickly - without delays, errors, or parity problems. The streamlined features let the revenue or sales managers be more productive, as well as the hotel staff can log in to perform basic tasks with ease. With hotel channel manager, your channels are always up-to-date. Availability, prices and restrictions are sent automatically from the channel manager to the channels.

Overbooking will be a thing of the past. As availability is adjusted automatically, you do not need to do anything, whatever other reservations might be received. The channel management will keep availability in the channels always up-to-date no matter what. All of the reservations are placed in one place, in one easy to read format - regardless of which channel it came from. When reservations are received, inventory is lowered or closed across all of the channels automatically.

Summarizing, the basic operations of the channel manager are the following:

  • It easier the management of any sales channels.
  • Saves channel and sales management time 
  • Helps to increase bookings.
  • Allow maximization of profits.
  • Allow the idividual management of each channel
  • Allow full management of the details of the reservation (customer details, rooms, credit cards).
  • Prevents the overbookings
  • And finally, it automates the management of sales channels in the best possible way.

To explore more about the Hotel Channel Manager, just contact the team of HotelAvailabilities and they assist you with any question or guide you through to get the best technology for your property.

Friday, 25 August 2017

Why do you need a channel manager for your property?

Working with different online sales and distribution channels (OTAs) is a good option to create new sales opportunities in different markets at the same time, and increase the visibility of the property online. The problem is: each time we sign on a new OTA we find difficulties to manage inventory, rates, promotions and bookings from different extranets – also overbooking can increase!

The solution is the use of a Channel Manager to:
  • Manage different OTAs at the same time
  • Save Serious Time
  • More Visibility = More Sales
  • Mistakes are Costly. Avoid Them!
  • Integrate with the Property Management System
  • Create different scenarios for each channelTo have
  • Manage all reservation from a single screen

With HotelAvailabilities Cloud hotel channel management gives the flexibility to create different scenarios for each channel. Different availability, prices and restrictions are sent automatically from HotelAvailabilities to the channels.

Thursday, 24 August 2017

HotelAvailabilities Connected with is continuing the connections with sales and distribution channels, not only the general ones but also the ones targeting markets with specific needs. Such one is, which allows the tourists to interact with the hotels and get personalized offers based on what they dream.
On this way, the hotelier sells not only the room but also additional services. On the other hand, the guests can ask for specific services and book them direct with the hotel prior to the arrival. The hoteliers can register for an account on  

HotelAvailabilities Team tries to satisfy the special needs of the hoteliers in order to sell the most and cover any part of the market they desire. For more channels can check on, also for new connections. To get more information you can contact with the support team on [email protected]